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Return & Refund Policy
Introduction
At Apna Tex, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return subject to the following conditions:
Returns
- Returns can be requested within 7 days of receiving the order.
- Items must be unused, unwashed, and in their original condition with all tags intact.
- Products damaged due to misuse, washing, or normal wear and tear are not eligible for return.
Refunds
- Once the returned item is received and inspected, we will notify you of the refund status.
- Approved refunds will be processed to the original payment method within 5–7 business days.
Exchange
- Exchanges are subject to product availability.
- If the requested size or product is unavailable, a refund may be offered.
Non-Returnable Items
- Customized or personalized products.
- Items purchased during special clearance or final sale promotions.
